LM
Lynette M
1 reviews | Active since Sept 2017
08 Jan 2024, 12:51
Standard bank unauthorised enquiry
There is a credit check that has been recently done on my profile without my consent. The record shows STANDARD BANK POWERCURVE made an enquiry. I have not app**** for any loan with them and as a result of this, my credit score has dropped. I have not authorised this so please stop as this has negatively affected my score. Please fix this with.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
08 Jan 2024, 12:54Dear Lynette,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jan 2024, 12:54
Official
Dear Lynette,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Lynette M's updateReviewer Update
09 Jan 2024, 17:09How soon will this issue be sorted because as a result of this by Standard bank, my points dropped ?
LM
Lynette M's update09 Jan 2024, 17:09
Reviewer Update
How soon will this issue be sorted because as a result of this by Standard bank, my points dropped ?
LM
Lynette M's updateReviewer Update
13 Jan 2024, 00:41This is getting ridiculous, no one has even bothered to call or sort out this problem that Standard bank caused on my credit profile
LM
Lynette M's update13 Jan 2024, 00:41
Reviewer Update
This is getting ridiculous, no one has even bothered to call or sort out this problem that Standard bank caused on my credit profile
LM
Lynette M's updateReviewer Update
17 Jan 2024, 23:08So 4 days later, Standard bank has still not done anything regarding this matter ?
LM
Lynette M's update17 Jan 2024, 23:08
Reviewer Update
So 4 days later, Standard bank has still not done anything regarding this matter ?
Standard Bank's replyOfficial
18 Jan 2024, 10:43Hi Lynette
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jan 2024, 10:43
Official
Hi Lynette
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Lynette M's updateReviewer Update
24 Jan 2024, 20:38How long does Standard bank take to fix problems created by them. This is getting ridiculous now. They are quick to answer on this platform then do nothing after that
LM
Lynette M's update24 Jan 2024, 20:38
Reviewer Update
How long does Standard bank take to fix problems created by them. This is getting ridiculous now. They are quick to answer on this platform then do nothing after that
Standard Bank's replyOfficial
25 Jan 2024, 06:57Good day Lynette
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jan 2024, 06:57
Official
Good day Lynette
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lynette M's updateReviewer Update
01 Feb 2024, 20:19Standard bank , another week gone by, what are you doing with this issue?
LM
Lynette M's update01 Feb 2024, 20:19
Reviewer Update
Standard bank , another week gone by, what are you doing with this issue?