SN
Sindiswa N

1 reviews | Active since Dec 2022

03 Dec 2022, 11:12

STANDARD BANK UNAUTHORISED CREDIT INQUIRY

I’ve just received a notification that Standard Bank PowerCurve did a credit inquiry using my personal details. I never gave them a permission to do a credit check on me. I’ve logged a dispute, my personal information will not be used for ********** activities.

0
Replies (3)
Standard Bank
Standard Bank's reply03 Dec 2022, 11:48
Official
Hello Sindiswa

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support.

Kind Regards 
Standard Bank Help Centre 
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SN
Sindiswa N's update03 Dec 2022, 13:31
Reviewer Update
I will b waiting to receive feedback from you as soon as possible. Monday I’m going to the bank to enquire about this , If Standard Bank is misusing my personal information without my permission. I’m going to cancel every product I took from Standard Bank.
Standard Bank
Standard Bank's reply03 Dec 2022, 14:22
Official
Hello Sindiswa

Thank you for taking my call.

An email was sent to you requesting further details. 

Awaiting your response.

Standard Bank Help Centre 
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