Standard Bank Unathorised Debit ****
My account was debited with unauthorised transactions of R99.00 and more which I never got notifications of. The bank has advised me to go to the SAPS to open a case of ***** which I did on 05 Nov 2018.These transactions amount to about R5000. To date this has not been resolved. A complaint has been lodged with the Banking Ombudsman as well.
The Glen Branch Manager says she has contacted these companies and they do not exist; then why authorise the payments? The bank does not want to accept responsibility and this is an institution that we entrust the safety of our money with.
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Standard Bank's replyOfficial
08 Jan 2019, 01:16 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply08 Jan 2019, 01:16
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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