hC
helen C

1 reviews | Active since Sept 2014

01 Oct 2024, 04:47

STANDARD BANK UNABLE TO RESOLVE ISSUES

Interest rate came down but debit went up.

0
Replies (3)
Standard Bank
Standard Bank's reply01 Oct 2024, 07:15
Official
Good day Helen. 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards 
Standard Bank Hello Peter Team 
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hC
helen C's update01 Oct 2024, 09:18
Reviewer Update
No you do not care at all.
I have already written to you about this.
What is wrong with you.
My account was debited last night and the debit has increased instead of decreasing!



Standard Bank
Standard Bank's reply01 Oct 2024, 12:04
Official
Good day Helen.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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