AB
Ashiveer B
1 reviews | Active since Jul 2023
04 Jun 2025, 13:16
Standard bank unable to keep clients account safe
Unable to get any assistance from Standard bank or DSv regarding the whereabouts on my new credit card, which hard to be replaced because this bank can keep clients account safe. This is and extreme inconvenience. Where is my NEW bank card????????
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
04 Jun 2025, 13:28Dear Ashiveer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2025, 13:28
Official
Dear Ashiveer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
AB
Ashiveer B's updateReviewer Update
05 Jun 2025, 07:53Hi
Has standard Bank bothered to reach out to DSV to inquire where the card is? This matter is still not resolved, how can a driver take possession of a BANK CARD and not deliver it????????
Has standard Bank bothered to reach out to DSV to inquire where the card is? This matter is still not resolved, how can a driver take possession of a BANK CARD and not deliver it????????
AB
Ashiveer B's update05 Jun 2025, 07:53
Reviewer Update
Hi
Has standard Bank bothered to reach out to DSV to inquire where the card is? This matter is still not resolved, how can a driver take possession of a BANK CARD and not deliver it????????
Has standard Bank bothered to reach out to DSV to inquire where the card is? This matter is still not resolved, how can a driver take possession of a BANK CARD and not deliver it????????
AB
Ashiveer B's updateReviewer Update
05 Jun 2025, 08:52This generic response is not appreciated. You need to contact DSV management and ask why the card was given to a driver that will not deliver it. Why is he holding the card instead of delivering it. The need to go and get the card from the driver and deliver it. TODAY. what kind of service providers are they using. This compromises my credit card and just know that if any ***** or suspicious activity happens again standard bank will be liable.
AB
Ashiveer B's update05 Jun 2025, 08:52
Reviewer Update
This generic response is not appreciated. You need to contact DSV management and ask why the card was given to a driver that will not deliver it. Why is he holding the card instead of delivering it. The need to go and get the card from the driver and deliver it. TODAY. what kind of service providers are they using. This compromises my credit card and just know that if any ***** or suspicious activity happens again standard bank will be liable.
Standard Bank's replyOfficial
05 Jun 2025, 09:02Dear Ashiveer
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2025, 09:02
Official
Dear Ashiveer
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
AB
Ashiveer B's updateReviewer Update
05 Jun 2025, 09:06When will you be in touch? It is now 24 hours late, as the appointment for delivery was 9 am yesterday 05.06.2025. I reported this at 1 pm on 05.06.2025 and you have no feedback. Does it take this long to call the delivery company and ask what the hell is going on.
AB
Ashiveer B's update05 Jun 2025, 09:06
Reviewer Update
When will you be in touch? It is now 24 hours late, as the appointment for delivery was 9 am yesterday 05.06.2025. I reported this at 1 pm on 05.06.2025 and you have no feedback. Does it take this long to call the delivery company and ask what the hell is going on.