JR
Jane. Renaud

1 reviews | Active since Jun 2009

01 Jun 2015, 15:57

Standard Bank unable to help a wheelchair pensione

My mother and i went to Standard Bank Northgate on the29.4.2015 to put her banking onto internet banking as she is wheelchair bound and I live in the Cape. Standard bank is unable to get her card matching internet banking???? I had to pay for a taxi and a carer to take her to Northgate on Thursday as she needed money and cash to pay her carer and buy food.<br> THIS IS DISGUSTING BEHAVIOUR TO AN 84 WHEELCHAIR BOUND PENSIONER.

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2015, 10:17
Official
Hello Brewer,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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