BS
Boitumelo S
1 reviews | Active since Nov 2013
01 Aug 2024, 15:18
Standard Bank *****ulent debits
Money was *****ulently debited from my cheque account over 5 days. I reported the ***** & a ***** case was opened with standard bank ***** department on the 25th of June 2024.
On the 6th of July 2024 the *****ulent department informed me that the investigation was completed.
No further feedback was given except that the case is finalised. No refund was deposited back to my account.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
01 Aug 2024, 15:33Hi Boitumelo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2024, 15:33
Official
Hi Boitumelo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Aug 2024, 15:36Hi Boitumelo
Our team will get back to you with the feedback.
Kind regards
Standard Bank Hello Peter Team
***
Our team will get back to you with the feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2024, 15:36
Official
Hi Boitumelo
Our team will get back to you with the feedback.
Kind regards
Standard Bank Hello Peter Team
***
Our team will get back to you with the feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Aug 2024, 16:08Hi Boitumelo
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply12 Aug 2024, 16:08
Official
Hi Boitumelo
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
BS
Boitumelo S's updateReviewer Update
27 Aug 2024, 08:37The matter has been resolved & payment was made. Thank you SBSA, inconveniencing as it was am happy to say I got my monies.
BS
Boitumelo S's update27 Aug 2024, 08:37
Reviewer Update
The matter has been resolved & payment was made. Thank you SBSA, inconveniencing as it was am happy to say I got my monies.