Standard bank UCOUNTS AND INSURANCE

This is about Standard bank ucounts. you work so hard to get the benefits and push up to a higher tier but instead to maintain this tier, you have to spend a R1000 on your credit card every month. Why would a bank want to cripple people more with the financial economy we are in at the moment. Why do you have to get into more DEBT TO get a benefit of a R50 voucher and or to maintain a tier when you already spent so much to get to the higher tier. You as a loyal client have to keep on giving and stay loyal to the Bank "standard bank" and they are not loyal to you. Dont get me started on the insurance, building insurance, being charged double excess fee becuase maybe that 1 time you had one major crisis after another and needed to claim. Theen when needing to put in another claim or else the wall will fall in, you get told you have to pay over R2000 for excess because of that one time. NO WAY, WE PAY EVERY MONTH AND SO LOYAL, WHERE ARE THE BANKS LOYALTY TO YOU AS A CLIENT. WHEN DO THEY REALLY REWARD YOU, INSTEAD YOU HAVE TO SPEND SPEND SPEND TO GET A SMALL BENEFIT TO MAKE SURE YOU DONT DROP A TIER CAUSE THAT MIGHT HAVE BEEN THE ONE THING KEEOING YOU WITH THAT SPECIFIC BANK. THEN THERES THE MANAGER YOU GET A CALL FROM WITH NO SYMPATHY JUST STICKING TO THE SCRIPT AND RULES WITH ABSOLUTLEY NO EMPATHY TO THE CLIENT, TO NOT EVEN LISTEN TO THE CLIENT BUT INSTEAD OF CARRYING ON ABOUT THE RULES. MEAGAN AHMED MAYBE I WOULD HAVE CARRIED ON THAT CALL AND UNDERSTOOD WHERE THE BANK WAS COMING FROM BUT THERE WAS NO REAL EXPLANATION, JUST SOUNDED LIKE YOU WERE TELLING ME TO NOT COMPLAIN AND IT IS WHAT IT IS.