Standard Bank UCount Rewards

Item: Standard Bank
Rating: 1
Author: Ulanda J

I have been ********** by Standard Bank UCount Rewards please note they don't want to refund me I have been begging them since October 2021 until now they keep on making empty promises.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

12 Nov 2021, 12:36

Dear Ulanda J

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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Standard Bank's reply12 Nov 2021, 12:36

Official

Dear Ulanda J

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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Standard Bank's replyOfficial

14 Nov 2021, 10:38

Dear Ulanda J

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Mbali Majozi

Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA

Standard Bank's reply14 Nov 2021, 10:38

Official

Dear Ulanda J

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Mbali Majozi

Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA