BS
Bobby S
1 reviews | Active since Oct 2022
26 Sept 2024, 08:53
Standard Bank Ucount Disaster
The Standard Bank Ucount rewards program has just changed its requirements making it difficult for its members, including myself, to reach the highest level. This after I did everything that was required to achieve that goal. This change has upset most of its members and will result in clients moving to other more achievable alternates. Thank you Ucount for your stupidity.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Sept 2024, 09:00Dear Bobby
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Sept 2024, 09:00
Official
Dear Bobby
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Sept 2024, 09:55Dear Bobby
Thank you for taking our call.
As per our telecom you have confirmed that this matter has been addressed.
We will be closing this matter on our side.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our telecom you have confirmed that this matter has been addressed.
We will be closing this matter on our side.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2024, 09:55
Official
Dear Bobby
Thank you for taking our call.
As per our telecom you have confirmed that this matter has been addressed.
We will be closing this matter on our side.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our telecom you have confirmed that this matter has been addressed.
We will be closing this matter on our side.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***