Standard Bank UCOUNT auto deregistration and points

<p>I was a member of the UCounts program for a number of year and then in October 2016 I was automatically registered. I only realised this when I wanted to use my points to make an online purchase. When I enquired about not having points I was infomred that I was deregistered due to non payment of the monthly subscription. Upon further investigation I found out that an "upgrade" of my Standard bank account was the most probable cause as it happened at the same time. What is more worrying is that UCount terms of agreement states that I would be informed of possible deregistration, which did not occur. I subsequently logged a complaint and had to register again and was told the matter would be sorted, this was in December 2016. It is now almost end Jan 2017 and I have still not been contacted and have also noted that I have NOT been accumulating points on UCount. Possibly because accounts have still not been linked. My lost points and reregistration fees should be reimbursed!!</p> <p> </p> <p>TOTALLY UNACCEPTABLE SERVICE. Considering closing ALL my Standard BAnk accounts!!!! </p>