sC
snoopy C

1 reviews | Active since Jan 2019

17 Dec 2019, 09:59

Standard Bank Tygervalley - inefficient

Standard bank Tygervalley must have the worst efficiency on the planet. It is the day after a long weekend, and everyone needs to pay accounts and bank, pay in movies etc (something they couldn’t do over the weekend), but there is only one Teller on duty to help with such services. There are over 12 people in the line for almost an hour now. There is no manager to monitor the floor and reshuffle staff to attend to the problem. I now understand why Standard bank SA is closing branches and laying off people. It is because the consumer and customer doesn’t have the time to waste at branches that has zero service. Please close down the inefficient branches. We want better service! There are also no chairs for the people to sit on that is waiting.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Dec 2019, 05:08
Official
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
**********
***********