JH
Jason H
1 reviews | Active since Apr 2023
25 Apr 2023, 13:46
Standard Bank Tyger Manor
Standard Bank's Tyger Manor branch is an absolute joke. Whenever there's issues, and there's a LOT, you can NEVER get in touch with them. Every call center "redirects" you too them, but there's NEVER an answer. And you get told they "don't have a number". How can a bank branch NOT have a number in the 21st century. 4 years of struggling with student loan issues. Now when it's time for me to stop paying surety they state it's done, no further charge will be taken from my account. What do you know another charge.... And of course, there's no way to get into contact with them. So you have to physically go to the branch to get the hundreds of issues you face, sorted out. It's a complete nightmare. Stay away.
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Replies (2)0
Replies (2)Standard Bank's replyOfficial
25 Apr 2023, 13:58Dear Jason Hillier
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Apr 2023, 13:58
Official
Dear Jason Hillier
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
26 Apr 2023, 08:41Dear Jason,
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter has been acknowledged and that you will be assisted as per appointment set, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter has been acknowledged and that you will be assisted as per appointment set, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Apr 2023, 08:41
Official
Dear Jason,
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter has been acknowledged and that you will be assisted as per appointment set, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter has been acknowledged and that you will be assisted as per appointment set, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
