Standard Bank ****ty Service

I have been with Standard Bank for ages but i have had it, i am no longer interested in banking with them.

I have a Savings account linked to my Access account and believe me it is a constant issue trying to get my savings. I have wasted a lot of airtime this morning trying to access my savings and they did not once when the line dropped think about calling me back.

The first lady in the call centre told me 2 minutes, the other lady said she was going to chat to the first lady and the third lady told me that i answered my security questions wrong so i have to go into a branch to sort it out.

Why would i call if i could just go in and do it, hello i am at work and i need my money urgently otherwise i would not have called in the first place. This is not the first time this happened, i am getting sick and tired of the constant struggle and wasting money to access money that belongs to me.

Today was the final straw, i really needed that money urgently. Lesson Learnt