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chigspar C

1 reviews | Active since Jan 2017

17 Jul 2019, 09:57

Standard bank trying to force me to take a home loan with them

I used a bond originator to apply for a home loan. I got a quotation from standard bank and several other banks. I decided not to go with standard bank because I got a better offer elsewhere. On monday I got a message from standard bank that I have accepted their offer. I immediately called my bond originator and she told me she did not accept the offer. I have called the standard bank home loan call center telling them that I did not accept the offer and they have told me that I cannot cancel the loan application and I will be liable for the lawyer fees. This is not acceptable. I should be able to cancel my loan application if I have decided to go with another bank.

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Replies (1)
Standard Bank
Standard Bank's reply17 Jul 2019, 11:10
Official
Dear Paddington 
 
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  Regards,
  Complaint Resolution Centre
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