1 reviews | Active since Jan 2024
Standard bank trust, trust my foot
Hello
My name is Necolette Molapo I reside in Johannesburg South Africa I would like to know about where do I get contact details for Sim Tshabalala of Standard bank and also Nomgando Matyumza I believe you know them on this platform
My apologies for misunderstanding this platform but I\'m really trying any platform I see necessary for I have also complaint to the hello peter team with no success from the Standard bank team. They promise only to Hello Peter team to resolve the matter only to mistreat me.
I have a Trust account with Standard bank in Rosebank Gauteng province of South Africa, the name of trust is Ruth Medhanit Molapo trust and its active since 2017.
Those trustees and management are busy misusing my daughter\'s trust funds and they refuse to provide me with detailed trust documents and Tax documents.
Kindly assist where you can my contact number is *** And email as follows: *** Thank youHello
My name is Necolette Molapo I reside in Johannesburg South Africa I would like to know about where do I get contact details for Sim Tshabalala of Standard bank and also Nomgando Matyumza I believe you know them on this platform
My apologies for misunderstanding this platform but I\'m really trying any platform I see necessary for I have also complaint to the hello peter team with no success from the Standard bank team. They promise only to Hello Peter team to resolve the matter only to mistreat me.
I have a Trust account with Standard bank in Rosebank Gauteng province of South Africa, the name of trust is Ruth Medhanit Molapo trust and its active since 2017.
Those trustees and management are busy misusing my daughter\'s trust funds and they refuse to provide me with detailed trust documents and Tax documents.
Kindly assist where you can my contact number is *** And email as follows: ***
Thank you
Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group
This is the reply I received from Yolanda Pretorius and Brenda Maphutha after I've sent them quotation. However I will sent my reply
Hence I want to see the CEO and maybe owner of the trust
Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.
Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group
This is the reply I received from Yolanda Pretorius and Brenda Maphutha after I've sent them quotation. However I will sent my reply
Hence I want to see the CEO and maybe owner of the trust
Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.
It's not the first time they told me that my daughter is now 18. I told them that there is no way in that stupid trust deed where they have stipulated that when my daughter is 18 she will receive money in her bank account. If it's like that then Standard bank trustees will have to stop managing this trust as well. Yesterday I was even phoned by another lady I forgot her name she told me that Standard bank is still waiting for the INVESTMENTS detailed statements from Mr Ari Slasky however those statements needed to be reconstructed and its gonna take some time.
Then I asked the lady if Standard bank trust pay TAX at SARS and she said yes, then I told her it's better for the trust to provide me with SARS documents from 2018 to date, she said she needed to ask her partner then she'll get back to me, GUESS WHAT I'M STILL WAITING FOR HER CALL EVEN NOW
WHAT THEY ARE GOOD AT IS HOLDING A DIARY AND PEN TAKING NOTES AND THEN THE JOB IS DONE.
WHEN THEY REPLY AND SAY THEY ARE BUSY WITH INVESTIGATING, THAT'S A BIG LIE
It's not the first time they told me that my daughter is now 18. I told them that there is no way in that stupid trust deed where they have stipulated that when my daughter is 18 she will receive money in her bank account. If it's like that then Standard bank trustees will have to stop managing this trust as well. Yesterday I was even phoned by another lady I forgot her name she told me that Standard bank is still waiting for the INVESTMENTS detailed statements from Mr Ari Slasky however those statements needed to be reconstructed and its gonna take some time.
Then I asked the lady if Standard bank trust pay TAX at SARS and she said yes, then I told her it's better for the trust to provide me with SARS documents from 2018 to date, she said she needed to ask her partner then she'll get back to me, GUESS WHAT I'M STILL WAITING FOR HER CALL EVEN NOW
WHAT THEY ARE GOOD AT IS HOLDING A DIARY AND PEN TAKING NOTES AND THEN THE JOB IS DONE.
WHEN THEY REPLY AND SAY THEY ARE BUSY WITH INVESTIGATING, THAT'S A BIG LIE
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group
Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.
Trust Department | Trust Manager
Standard Trust Limited
33 Baker Street | Rosebank | 2196
T *** | W standardbank.co.za/standardtrustlimited
Standard Bank Group
For queries, kindly contact us via ***or email *** For queriesKindly contact us via ***or email *** For complaintsKindly contact us via ***or email *** EscalationsLevel 1: Keke Shabangu | Head, Client ExperienceEmail | *** Level 2: Matlhodi Leteane | Managing DirectorEmail | ***
Sent: Wednesday, March 20, 2024 4:18 PM
To: Pretorius, Yolanda Y <***>
Cc: Maphutha, Brenda B <***>; Leteane, Matlhodi M <***>; Edward, Nicole N <***>; StandardTrustCRC <***>
Subject: Re: Ruth Medhanit Molapo Trust - Age of Majority
Your message wasn't delivered to *** because the address couldn't be found, or is unable to receive mail.
LEARN MORE
The response was:
550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser q26-20020a9d4b1a000000b006e688e35631sor135609otf.14 - gsmtp
---------- Forwarded message ----------
From: Necolette Molapo <***>
To: "Maphutha, Brenda B" <***>
Cc: StandardTrustCRC <***>, "Leteane, Matlhodi M" <***>, "Edward, Nicole N" <***>, "Shabangu, Dieketseng D" <***>, ***, ***, ***, ***, ***, ***
Bcc:
Date: Thu, 21 Mar 2024 20:03:43 +0200
Subject: Re: FW: Ruth Medhanit Molapo Trust - Age of Majority
----- Message truncated -----
Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group
Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.
Trust Department | Trust Manager
Standard Trust Limited
33 Baker Street | Rosebank | 2196
T *** | W standardbank.co.za/standardtrustlimited
Standard Bank Group
For queries, kindly contact us via ***or email *** For queriesKindly contact us via ***or email *** For complaintsKindly contact us via ***or email *** EscalationsLevel 1: Keke Shabangu | Head, Client ExperienceEmail | *** Level 2: Matlhodi Leteane | Managing DirectorEmail | ***
Sent: Wednesday, March 20, 2024 4:18 PM
To: Pretorius, Yolanda Y <***>
Cc: Maphutha, Brenda B <***>; Leteane, Matlhodi M <***>; Edward, Nicole N <***>; StandardTrustCRC <***>
Subject: Re: Ruth Medhanit Molapo Trust - Age of Majority
Your message wasn't delivered to *** because the address couldn't be found, or is unable to receive mail.
LEARN MORE
The response was:
550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser q26-20020a9d4b1a000000b006e688e35631sor135609otf.14 - gsmtp
---------- Forwarded message ----------
From: Necolette Molapo <***>
To: "Maphutha, Brenda B" <***>
Cc: StandardTrustCRC <***>, "Leteane, Matlhodi M" <***>, "Edward, Nicole N" <***>, "Shabangu, Dieketseng D" <***>, ***, ***, ***, ***, ***, ***
Bcc:
Date: Thu, 21 Mar 2024 20:03:43 +0200
Subject: Re: FW: Ruth Medhanit Molapo Trust - Age of Majority
----- Message truncated -----
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
