NM
Necolette M

1 reviews | Active since Jan 2024

20 Mar 2024, 18:07

Standard bank trust, trust my foot

Hello

My name is Necolette Molapo I reside in Johannesburg South Africa I would like to know about where do I get contact details for Sim Tshabalala of Standard bank and also Nomgando Matyumza I believe you know them on this platform

My apologies for misunderstanding this platform but I\'m really trying any platform I see necessary for I have also complaint to the hello peter team with no success from the Standard bank team. They promise only to Hello Peter team to resolve the matter only to mistreat me.

I have a Trust account with Standard bank in Rosebank Gauteng province of South Africa, the name of trust is Ruth Medhanit Molapo trust and its active since 2017.

Those trustees and management are busy misusing my daughter\'s trust funds and they refuse to provide me with detailed trust documents and Tax documents.

Kindly assist where you can my contact number is *** And email as follows: *** Thank youHello

My name is Necolette Molapo I reside in Johannesburg South Africa I would like to know about where do I get contact details for Sim Tshabalala of Standard bank and also Nomgando Matyumza I believe you know them on this platform

My apologies for misunderstanding this platform but I\'m really trying any platform I see necessary for I have also complaint to the hello peter team with no success from the Standard bank team. They promise only to Hello Peter team to resolve the matter only to mistreat me.

I have a Trust account with Standard bank in Rosebank Gauteng province of South Africa, the name of trust is Ruth Medhanit Molapo trust and its active since 2017.

Those trustees and management are busy misusing my daughter\'s trust funds and they refuse to provide me with detailed trust documents and Tax documents.

Kindly assist where you can my contact number is *** And email as follows: ***

Thank you

0
Replies (5)
NM
Necolette M's update20 Mar 2024, 18:12
Reviewer Update
Dear Necolette, After reviewing the Trust file, it was noted that Ruth is over the age of 18, which means the monthly income needs to be paid to her direct. I have attached our forms for her to complete and forward the original document with a certified copy of her Identity document, proof of residential address not older than three months, and original bank instatement not older than 3 months. Upon receipt of that the income will be reviewed and we will then revert. Furthermore, kindly provide me with our beneficiaries contact details and email address. Kind regards. Yolanda Pretorius

Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group

This is the reply I received from Yolanda Pretorius and Brenda Maphutha after I've sent them quotation. However I will sent my reply

Hence I want to see the CEO and maybe owner of the trust

Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.

Dear Yolanda YI believe you are crazy and out of your crazy white self You and that Brenda Maphutha will have to go to court and reconstruct that foolish TRUST deed I will have to come to that filthy office of yours by force and trust me you will have to call police on me I said it before and I say it now there's no way in that lousy trust deed it's written like thatIf the trust decide otherwise you stupid people will have to take that to court, you think I'm stupid You Yolanda Pretorius I believe it's time to be clear with you, I know you don't like me since you're ****** I believe it's time for the trust to locate you to the people of same colourStop pretendingI won't be bul**** by you, you waisted your stupid effort by attaching these stupid documentsGo to court the door is opened for every one
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NM
Necolette M's update20 Mar 2024, 18:25
Reviewer Update
Those trustees are not even answering my phone calls and when they do they just keep quiet.

It's not the first time they told me that my daughter is now 18. I told them that there is no way in that stupid trust deed where they have stipulated that when my daughter is 18 she will receive money in her bank account. If it's like that then Standard bank trustees will have to stop managing this trust as well. Yesterday I was even phoned by another lady I forgot her name she told me that Standard bank is still waiting for the INVESTMENTS detailed statements from Mr Ari Slasky however those statements needed to be reconstructed and its gonna take some time.

Then I asked the lady if Standard bank trust pay TAX at SARS and she said yes, then I told her it's better for the trust to provide me with SARS documents from 2018 to date, she said she needed to ask her partner then she'll get back to me, GUESS WHAT I'M STILL WAITING FOR HER CALL EVEN NOW

WHAT THEY ARE GOOD AT IS HOLDING A DIARY AND PEN TAKING NOTES AND THEN THE JOB IS DONE.

WHEN THEY REPLY AND SAY THEY ARE BUSY WITH INVESTIGATING, THAT'S A BIG LIE


Standard Bank
Standard Bank's reply21 Mar 2024, 08:04
Official
Hi Necolette

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
NM
Necolette M's update21 Mar 2024, 20:20
Reviewer Update
Dear Necolette, After reviewing the Trust file, it was noted that Ruth is over the age of 18, which means the monthly income needs to be paid to her direct. I have attached our forms for her to complete and forward the original document with a certified copy of her Identity document, proof of residential address not older than three months, and original bank instatement not older than 3 months. Upon receipt of that the income will be reviewed and we will then revert. Furthermore, kindly provide me with our beneficiaries contact details and email address. Kind regards. Yolanda Pretorius

Standard Trust Limited / Trust/ Relationship Officer Personal and Private Banking
Direct Tel +27 (0)11 *** / Switchboard 1100 / www.standardbank.co.za/standardtrustlimited
33 Baker Street / Rosebank / 2196 For queries, kindly contact us via ***or email *** For escalations, kindly contact us via ***or email ***
Standard / South Africa / A member of Standard Bank Group


Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you. Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.

Dear Yolanda YI believe you are crazy and out of your crazy white self You and that Brenda Maphutha will have to go to court and reconstruct that foolish TRUST deed I will have to come to that filthy office of yours by force and trust me you will have to call police on me I said it before and I say it now there's no way in that lousy trust deed it's written like thatIf the trust decide otherwise you stupid people will have to take that to court, you think I'm stupid You Yolanda Pretorius I believe it's time to be clear with you, I know you don't like me since you're ****** I believe it's time for the trust to locate you to the people of same colourStop pretendingI won't be bul**** by you, you waisted your stupid effort by attaching these stupid documentsGo to court the door is opened for every one
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Dear Necolette
I hope this email finds you well.
Your email below is noted; however, we would like to provide more clarity on the requested information and further address the following with you as the parent to the beneficiary.
As we had previously pointed out in our meeting, the age of majority is the beginning of legal adulthood recognized or declared in terms of the law in South Africa. It is the moment when a person stops to be considered a minor and now has the legal control over themselves, their actions, and decisions, thus terminating the control and legal responsibilities of their parents or guardian over them.
As Ruth has recently reached the age of majority, it is crucial that we have all the necessary information. Additionally, to our previous arrangements, we still need the medical report. This report will provide valuable insights into Ruth's medical status and intellectual understanding. This information is essential for the Trustees to be able to determine how the Trust can best support you and Ruth moving forward.
.We kindly request the following information/documents for Ruth Molapo:
- ID copy of Ruth Molapo
- Proof of residential address of Ruth Molapo
- Bank account details for Ruth Molapo
Should for any reason, any of the above are not currently available, please let us know.
As the parent to Ruth, we assure you that the Trust is not diminishing your rights nor to stop you to act as a parent and in the best interest of your child. However, the above needs to be taken into consideration. You mentioned bringing Ruth to visit our offices, and we welcome you to bring the documents and Ruth with you.
Thank you for your cooperation.
Best regards,
| Brenda Maphutha

Trust Department | Trust Manager
Standard Trust Limited
33 Baker Street | Rosebank | 2196
T *** | W standardbank.co.za/standardtrustlimited

Standard Bank Group
For queries, kindly contact us via ***or email *** For queriesKindly contact us via ***or email *** For complaintsKindly contact us via ***or email *** EscalationsLevel 1: Keke Shabangu | Head, Client ExperienceEmail | *** Level 2: Matlhodi Leteane | Managing DirectorEmail | ***

From: Necolette Molapo <***>
Sent: Wednesday, March 20, 2024 4:18 PM
To: Pretorius, Yolanda Y <***>
Cc: Maphutha, Brenda B <***>; Leteane, Matlhodi M <***>; Edward, Nicole N <***>; StandardTrustCRC <***>
Subject: Re: Ruth Medhanit Molapo Trust - Age of Majority
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Dear MaphuthaI repeat myself again I won't provide you with my daughter's documents neither will I help her in filling the documents needed by your stupid office I didn't promise you to bring Ruth to your offices, However you insisted even telling me that you shall pay for her Uber Mr Maphutha you're crazy as hell thinking that I will help Ruth fill in those forms You guys will have to take me to court, you're busy finding stupid means to run away from purchasing a vehicle that will be of a benefit to RuthYou also don't want to provide me with necessary documents for my daughter's trust fund, you even fail to provide me with SARS DOCUMENTSMR Maphutha you're out of your mind if you really think I will do as you pleaseShow me once more where it has been stipulated in that smelling trust documentsConsider me working at that filthy office, I refuse to be bul**** by you SONS AND DAUGHTER'S OF SATAN WHAT KIND OF HUMANS ARE YOU OR YOU'RE DEMONIC JUST LIKE YOUR ANCESTORSI REPEAT MYSELF, YOU GUYS HAVE TO TAKE ME TO COURT YOU ARE VERY STUPID, YOU CLAIM THE COURT HAS GIVEN YOU RIGHTS TO MINISTER RUTH AFFAIRS TILL DEATH YET YOU'RE BUY FEEDING YOUR GREEDY SELVES AND YOUR FAMILIESYOU SHOULD BE ASHAMEDI TOLD YOU IF RUTH IS OF 18 AND YOU SEE IT FIT FOR HER TO BE RESPONSIBLE TO TAKE CARE OF HER AFFAIRS THEN YOU ALSO SHOULD LEAVE EVERYTHING TO HER BY TERMINATING HER TRUST, STUPID FOOLS I PITY ALL YOUR PARENTS WHO TOOK YOU TO SCHOOL BECAUSE IT CLEARLY SHOWS THAT YOU BOUGHT THE EDUCATION I GUESSI WONT REST AND THE ONLY THING THAT'S GONNA STOP ME MAYBE SINCE YOU WORK FOR SATAN, YOU SHOULD PAY IZINKABI TO COME AND ASSASINATE ME THEN MAKE SURE YOU EAT ME AFTER AND NEVER LEAVE A TRACE, I TELL YOUTake this as the beginning, trust me when I say at this moment I don't really care what happens to me I'm tired of you STANDARD BANK TRUST EMPLOYEESYOU'RE ALL EVIL
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---------- Forwarded message ----------
From: Necolette Molapo <***>
To: "Maphutha, Brenda B" <***>
Cc: StandardTrustCRC <***>, "Leteane, Matlhodi M" <***>, "Edward, Nicole N" <***>, "Shabangu, Dieketseng D" <***>, ***, ***, ***, ***, ***, ***
Bcc:
Date: Thu, 21 Mar 2024 20:03:43 +0200
Subject: Re: FW: Ruth Medhanit Molapo Trust - Age of Majority
----- Message truncated -----


Standard Bank
Standard Bank's reply22 Mar 2024, 07:17
Official
Good day 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***