STANDARD BANK TRUST EXECUTORS DUCKS AND DIVES CUSTOMERS

After Hello Peter's intervention, we finally had a little response from Standard Trust who gave us excuses and reasons why they didnt respond to us. Now 3 months' later, Standard Trust (Chicco Mtshali - Executor) has slipped back into its non responsive way AGAIN!!!!!!! They promised they will follow up and nothing has happen since. My brother passed away in July 2021 and so far we have received nothing but aggravations and frustrations from Standard Trust. So we are back to getting annoyed and frustrated by that useless team again. The customer service has contacted me only once and since then they have also gone quiet!!! Whats going on!! This is the service that we are supposed to be happy with from one of the biggest leading banks in SA???