RW
Rachelle W

1 reviews | Active since Sept 2019

05 Feb 2020, 10:51

Standard Bank Trust - Dont

They never get back to my girls whose monies are being held in trust. trying to get some of their monies for varsity and decent cell phones. you cannot get your monies from them they are rude when you phone and when you send an email like they say you must you get an automated response and nobody ever gets back you

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Replies (2)
Standard Bank
Standard Bank's reply07 Feb 2020, 06:56
Official
 Hello Rachelle
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
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Standard Bank
Standard Bank's reply12 Feb 2020, 13:23
Official
Hello Rachelle

Kindly note the email we sending to you has returned, and you mobile number rings to voicemail.

Please provide us with an alternate email address.

Kind regards

Complaint Resolution centre