IO
Ingrid O
1 reviews | Active since Apr 2009
16 Apr 2023, 15:28
Standard Bank Trust Bad Service
A simple Estate - a retired staff member - we now almost into year 4! Both Mr and Mrs Owen passed within few weeks of each other. It is mind boggling on how something so simple takes so much time. We have been told as at Friday that Mr Owen estate will take a further 3 weeks and THEN ONLY they will tackle Mrs Owen estate - another 8 months - really! We are stunned to say the least! After many times making contact we ignored and another person has then taken over the handling of the Estate - how?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Apr 2023, 16:40Good day Ingrid
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
Kindly send us both ID numbers of the Deceased via private message so we can assist accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
Kindly send us both ID numbers of the Deceased via private message so we can assist accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2023, 16:40
Official
Good day Ingrid
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
Kindly send us both ID numbers of the Deceased via private message so we can assist accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
Kindly send us both ID numbers of the Deceased via private message so we can assist accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Apr 2023, 16:51GoodDay Ingrid
Thank you for sharing this information.
We will check the previous reference number and follow up with the consultant dealing the matter.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kind regards
Standard Bank Help Centre
***
Thank you for sharing this information.
We will check the previous reference number and follow up with the consultant dealing the matter.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply16 Apr 2023, 16:51
Official
GoodDay Ingrid
Thank you for sharing this information.
We will check the previous reference number and follow up with the consultant dealing the matter.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kind regards
Standard Bank Help Centre
***
Thank you for sharing this information.
We will check the previous reference number and follow up with the consultant dealing the matter.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
16 Apr 2023, 16:59Good day Ingrid
Thank you for the information.
Our team will be in touch
Kind regards
Standard Bank Help centre
***
Thank you for the information.
Our team will be in touch
Kind regards
Standard Bank Help centre
***
Standard Bank's reply16 Apr 2023, 16:59
Official
Good day Ingrid
Thank you for the information.
Our team will be in touch
Kind regards
Standard Bank Help centre
***
Thank you for the information.
Our team will be in touch
Kind regards
Standard Bank Help centre
***