1 reviews | Active since Nov 2011
Standard Bank tries to avoid dealing with a claim
I lodged a claim a month ago for a water leaking. Ceiling got damaged as well.
Standard Bank sent a plumber out who repaired the leak. Contractors sent a quote for a repair.
Its now been a month with no feedback. I have tried to call the call centre, but after 20 minutes, my call got dropped.
Dear Renier
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Renier
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***