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mkhuseli M
1 reviews | Active since May 2019
07 Jul 2023, 15:20
Standard bank treating balck people unfairly
I'm Mkhuseli Mdladlamba ID number *** I'm a standard bank highly disappointed customer I bought a car 2019 Honda CRV finance by standard bank. 2021 lost a job missed 2 payment and I continued paying my monthly payment last Friday after paying my monthly payment got guys in my house they took my car.. saying there's warrant for my car without maybe anyone call me to make arrangements or anything and even now when I call them asking where is my car or can we make arrangements to save it's no one is telling me where is its my case is with the lady called Busisiwe Mafene I really think standard bank it's reaping people of colour so badly, I'm highly disappointed 🤦🤦
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
07 Jul 2023, 15:27Dear Mkhuseli
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Jul 2023, 15:27
Official
Dear Mkhuseli
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
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mkhuseli M's updateReviewer Update
10 Jul 2023, 11:47Hi standard bank team I'm still waiting for your response, hence share my story and I'm really confused now don't know what the game plan of standard bank is to sell my car on auction cheep and make me pay the outstanding balance of a car that was already paying installment every month but now without my car by my side? Its totally unfair to black customers treated like this if was Mr Smith or MNR Waal was going to be a different story please I'm waiting for your response no sign of my car or information but it's was taken from me while paid the installment..🤦🤦
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mkhuseli M's update10 Jul 2023, 11:47
Reviewer Update
Hi standard bank team I'm still waiting for your response, hence share my story and I'm really confused now don't know what the game plan of standard bank is to sell my car on auction cheep and make me pay the outstanding balance of a car that was already paying installment every month but now without my car by my side? Its totally unfair to black customers treated like this if was Mr Smith or MNR Waal was going to be a different story please I'm waiting for your response no sign of my car or information but it's was taken from me while paid the installment..🤦🤦
Standard Bank's replyOfficial
10 Jul 2023, 12:29Good Day Mkhuliseli
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jul 2023, 12:29
Official
Good Day Mkhuliseli
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Jul 2023, 10:07Dear Mkhuliseli,
Thank you for allowing us the opportunity to look into your matter and assist with ensuring feedback is provided.
Our team has assured us that the matter is being looked into and constant communication will be shared with you.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into your matter and assist with ensuring feedback is provided.
Our team has assured us that the matter is being looked into and constant communication will be shared with you.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jul 2023, 10:07
Official
Dear Mkhuliseli,
Thank you for allowing us the opportunity to look into your matter and assist with ensuring feedback is provided.
Our team has assured us that the matter is being looked into and constant communication will be shared with you.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to look into your matter and assist with ensuring feedback is provided.
Our team has assured us that the matter is being looked into and constant communication will be shared with you.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***