Standard Bank treat ***** victim as culprit.

Vodacom shop at East Rand Mall called me on Tuesday 27/02/2018 telling me that someone is **********ly using my ID to open a contract account. I went there the following day and I found that it's true, and I took the copy of ID used and bank statement. Today 02/03/2018 I went to check if the account was in my name or what?. To my surprise I found the account is in my name. How did it happen? Standard bank is not linked to Home Affairs so that they can see the real photo I took at home affair! Another loophole in the Standard Bank.

The account was opened on the 27/02/2018. I ASKED THE ACCOUNT TO BE FROZEN AND INVESTIGATED BUT THE MANAGER REFUSED. I retried to show her two different ID copies, one being my old id photo copy and the other one being the one used by the *********. I produced my new Smart ID, but still she didn't buy it , she protected her customer from being de*****ed by me. I was treated not with care but instead as a culprit. If the account was frozen then you contact your client regarding ***** reported on their account, i don't see a problem with the client coming the following day to clear his name. But instead it's month end Standard bank was afraid to lose Transactions from same account, they can't lose business.

I have never seen such incompetence in your employees, worse on a managerial positions. Even government is better than this.