1 reviews | Active since Aug 2015
Standard Bank Transfers all my money ********ly
On 3 March 2015, I discovered that my overdraft facility had been cancelled, when my home loan payment bounced. The home Loans dept informed me that the note on their system says that I told the bank I am leaving the country and they should cancel my facility.<br> I had been using my facility for about 2 years, but paid it up in October 2014, with the intention to use it in the new year, as my budget showed I would need it. Standard bank refused to re-instate my overdraft.<br> I could not pay my bond that month. The following months I paid the bond, but remained in arrears with that one month.<br> Yesterday, Annalize Ford from the Collection Department, transferred my entire balance of R9 799.82 out of my current account, without informing me in any way!<br> This is the money I need for food for me and my child, petrol to get us to work/school and I need to fix my car which is faulty and will cost between R4000-R6000.<br> Is this lawful? I am serving my loan, the one month that I am arrears is due to Standard Bank pulling the carpet from under me in the first place.<br> Are banks allowed to just ***** your money?
As discussed please accept my sincere apologies for the delay in assisting in this matter.
The decision to withdraw credit facility has been discussed, and I will refer back to you as soon as possible regarding the home loan payment that was deducted.
Kind regards
Penny Rabe
As discussed please accept my sincere apologies for the delay in assisting in this matter.
The decision to withdraw credit facility has been discussed, and I will refer back to you as soon as possible regarding the home loan payment that was deducted.
Kind regards
Penny Rabe
