STANDARD BANK TRANSFER WITHOUT CONSENT

I have just received notification that over R2000 has been transferred out of my account without any knowledge of this. When I call in i get transferred to a legal person who said that Standard Bank just decided to transfer money into my credit card. I informed the person that they cannot just do this kind of transaction without my consent. When I asked to speak to management, he indicated that management will not take my call. I insisted that I want to speak to someone in management and he declined. I waited over 30 minutes on the call without any assistance from management.<br> <br> This kind of service is SHOCKING!!!! I am in the service industry and if this is their attitude, after being a client of theirs for over 20 years.... I will inform everyone that I know that has a Standard Bank account of what there attitude to their clients is like.