TM
Tsakani M
1 reviews | Active since Oct 2025
14 Oct 2025, 12:11
STANDARD BANK TRANSACTIONAL *****ULENT
I've received my retretchment money the mistake that I have done is to transfer it from capitec bank to standard bank which I'm regretting Capitec was better..this standard bank suspended my card since from last week I've submitted all the documents that they needed to indeed proove that the money is not related to *****.....everyday they just tell me I must wait 24 hours it's been 7 days now STANDARD BANK I'm disappointed not ever gonna bank with you again
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
14 Oct 2025, 12:40Good day Tsakani,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2025, 12:40
Official
Good day Tsakani,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
TM
Tsakani M's updateReviewer Update
15 Oct 2025, 10:25Good day
My issue is not yet resolved since yesterday they said i must wait for someone from *****ulent department to call me since 13:00 until now I'm still waiting there's a funeral at home i need access to my money...why it is faster for you to block account and it takes you forever to unblock it
My issue is not yet resolved since yesterday they said i must wait for someone from *****ulent department to call me since 13:00 until now I'm still waiting there's a funeral at home i need access to my money...why it is faster for you to block account and it takes you forever to unblock it
TM
Tsakani M's update15 Oct 2025, 10:25
Reviewer Update
Good day
My issue is not yet resolved since yesterday they said i must wait for someone from *****ulent department to call me since 13:00 until now I'm still waiting there's a funeral at home i need access to my money...why it is faster for you to block account and it takes you forever to unblock it
My issue is not yet resolved since yesterday they said i must wait for someone from *****ulent department to call me since 13:00 until now I'm still waiting there's a funeral at home i need access to my money...why it is faster for you to block account and it takes you forever to unblock it
Standard Bank's replyOfficial
15 Oct 2025, 10:39Good day Tsakani,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2025, 10:39
Official
Good day Tsakani,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
TM
Tsakani M's updateReviewer Update
15 Oct 2025, 15:02So today I must wait another 24 hours without communication from you ....guys please take us seriously we work hard for our money how do we trust you in future if you keep doing this it's easier for you to block the account and when it time to open you treat us as if we are lending loans ....thats my money I've worked hard for it 8 days you are telling me about 24 hours like really @standard bank I'm so disappointed in you .....8 days waiting for someone to calls me still nothing you don't take clients seriously
TM
Tsakani M's update15 Oct 2025, 15:02
Reviewer Update
So today I must wait another 24 hours without communication from you ....guys please take us seriously we work hard for our money how do we trust you in future if you keep doing this it's easier for you to block the account and when it time to open you treat us as if we are lending loans ....thats my money I've worked hard for it 8 days you are telling me about 24 hours like really @standard bank I'm so disappointed in you .....8 days waiting for someone to calls me still nothing you don't take clients seriously
Standard Bank's replyOfficial
16 Oct 2025, 12:37Good day Tsakani,
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Oct 2025, 12:37
Official
Good day Tsakani,
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***