BM
Brydal M
1 reviews | Active since Sept 2011
14 Apr 2024, 13:58
Standard bank totally off line - mobile, internet and calls
On Sunday the 14th April 2024, both online and mobile apps for banking have been down since this early morning. How does an International Bank like this work with this kind of efficiency? Hopefully they still exist for their customers going forward????
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Apr 2024, 14:04Dear Brydal,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Apr 2024, 14:04
Official
Dear Brydal,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
BM
Brydal M's updateReviewer Update
25 Apr 2024, 08:25STD Bank did contact me the next day and shared about a network issue with Rain which is the IT network I do make use of, explanation for downtime was satisfactory. Pleased out this outcome
BM
Brydal M's update25 Apr 2024, 08:25
Reviewer Update
STD Bank did contact me the next day and shared about a network issue with Rain which is the IT network I do make use of, explanation for downtime was satisfactory. Pleased out this outcome