DV
Dominique V
1 reviews | Active since Nov 2012
04 Mar 2021, 08:33
Standard Bank took money which isn't theirs
On the 3rd of march Standard Bank duplicated 4 payments of mine. Imagine my surprise when I discovered over R2000 missing from my account. *** Standard Bank! This is a serious problem as I see other people reporting the same issue. Fix this now.
And then I still have to hold the line for so long while running out of airtime. Good job.
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Standard Bank's replyOfficial
04 Mar 2021, 18:47Hello Dominique
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply04 Mar 2021, 18:47
Official
Hello Dominique
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********