CG
Ciaran G
1 reviews | Active since May 2021
26 May 2021, 21:26
Standard Bank Took All Of My Money
Standard Bank has just hit me with over R3000's worth of fees. Not only that but they only debited me two days later, after my transactions. They have taken literally all the money I own and they are still going to take more once the other ones have come through. I honestly cannot believe this has happened. I have absolutely nothing left now. I cant believe how they have absolutely drained me of everything. I'm still in shock. I would definitely tell everyone to stay clear of Standard Bank.
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Replies (4)CG
Ciaran G's updateReviewer Update
26 May 2021, 21:45If this does not get resolved somehow I will 100% be closing my account with Standard Bank and switch to a different financial institution.
CG
Ciaran G's update26 May 2021, 21:45
Reviewer Update
If this does not get resolved somehow I will 100% be closing my account with Standard Bank and switch to a different financial institution.
Standard Bank's replyOfficial
27 May 2021, 01:30Hello Ciaran
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 May 2021, 01:30
Official
Hello Ciaran
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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CG
Ciaran G's updateReviewer Update
27 May 2021, 08:57I have woken up this morning and been billed another R3000. My account is now is now negative R2000. Which has never happened before as it is a cheque account? I have been billed over and over again.
CG
Ciaran G's update27 May 2021, 08:57
Reviewer Update
I have woken up this morning and been billed another R3000. My account is now is now negative R2000. Which has never happened before as it is a cheque account? I have been billed over and over again.
CG
Ciaran G's updateReviewer Update
27 May 2021, 15:45They said there’s nothing they can do. How can a “student” account charge such ridiculous fees? For the same transaction Capitec and ABSA charge R3 and R4 respectively. Standard bank is charging me up to R250?
CG
Ciaran G's update27 May 2021, 15:45
Reviewer Update
They said there’s nothing they can do. How can a “student” account charge such ridiculous fees? For the same transaction Capitec and ABSA charge R3 and R4 respectively. Standard bank is charging me up to R250?