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tosin O

1 reviews | Active since Aug 2019

27 Aug 2019, 20:34

standard bank to release my account

standard bank are full of nonsense and they are proffesional ******* , my account has being hold since july 2019, i dont understand the reason my account was frozen after have provided needed document they requested for, and how do they want me to know the money that was sent to me from the sender account was *****? i must check all money that comes into my account because i dont understand them i borrowed a friend money and he return my money back for me to be able to pay my fees and they blocked my account and the funny part the sender account is active, they are ******* and full of ******* that was the reason all there branches are folding up, i want my acct back they must stop being professional ******* i provided them all document they requested for what else do they want? standard bank is full of **** they are the worst bank ever in my life they must just change there name to ******* and they will never move forward they must stop deceiving people they are full of *******

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Replies (3)
Standard Bank
Standard Bank's reply27 Aug 2019, 22:33
Official
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre 
tO
tosin O's update28 Aug 2019, 05:25
Reviewer Update
i dont need your apology just open my account for me, because your banking system is just ******* in my iife i dont do *****, handle the person who do ***** not an innocent person that has nothing to do with stupid ***** should suffer for something he doesn't know anything about, your security level should be tight since u guys said the sender account was involved in ***** then why did u allow the money to come into an innocent account you should not have allow the money to click into my account because am just innocent how will i know the stupid money was sent from a ***** account how do u want me to know ? did i work with bank? or what is the trace that will tell me the money received is *****? u guys must do your ****ing job and released my ****ing account stop being professional ******* i hate standard bank stop making me feel unhappy this is not fair! the sender even told me his account has be resolved but stupid standard bank is still holding y account really! u guys are ***** i hate standrd bnk
Standard Bank
Standard Bank's reply13 Sept 2019, 09:06
Official
Dear tosin Owoeye

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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