CL
Chris Lister-james
1 reviews | Active since Sept 2017
03 Jun 2020, 15:10
standard bank - tied up in red tape and bureaucracy
most impossible experience. have been into a bank branch twice in the last 10 years, both to standard bank, and nothing gets done. caught up in bureaucracy and red tape. there are always 5-10 people copied on e mails and they all pass it onto one of the other people copied. they are worse than a government department
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Jun 2020, 16:44Dear Chris Lister-james
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Jun 2020, 16:44
Official
Dear Chris Lister-james
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
10 Jun 2020, 09:04Dear Chris Lister-james
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Jun 2020, 09:04
Official
Dear Chris Lister-james
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***