Standard Bank thinks they are above the law

In 2016 my wife and I sequestrated due to unforeseen circumstances. We receive a court order from the high court and send it through numerous times when we were found by Standard Bank to pay. Last year they put a stop on my account which is against the law and I had ti explain my situation all over again and they unblocked my profile. On Saturday we wanted to buy something once my salary was paid in and we could not withdraw or swipe or EFT. We phoned the call center and they said we had to go to a branch. On Sunday we went to Menlyn branch and they told me everything is fine with the account we then showed them that we still can't do anything and the lady from Standard Bank then phoned the call center and they told her that my profile has been blocked and that they can only help on Monday as the department that needs to unblock my profile is not open on Sundays. Monday the lady from the Menlyn branch forwarded the court order again, when I phone the department in the afternoon no one even started looking at the file. When I asked them how long it will take they said they don't know as the high court has to give permission to unblock my profile and according to the legal firm that is handeling our sequestration said that when Standard Bank is doing is not legal. I informed Standard Bank they said there is nothing they can do because they need to wait for permission. I asked them how it is possible that my profile is blocked if they we sent the court order and there response was it is not their fault as the system does it automatically. It has now been 4 days since we first made contact with them and the profile is still blocked. I can't pay my rent and it was due today aswell as my policies and car insurance. My debit orders will not be able to go off and this will result in extra costs when the debit order will have to be taken off. This is not on