cC
cannapissi C

1 reviews | Active since Jun 2017

06 Sept 2017, 16:19

Standard Bank, theft, *****, bad customer service get it all under one roof, join us now

I have left a review here a couple of month back, the dispute has not been resolved 4 month later. in the process , standard bank has told me about apparent telephonic arrangements i supposedly made, but refuses to let me listen to those supposed arrangements to see whether I indeed made those arrangements since i have no collection of those. since they cant produce the recorded telephonic conversation, i need to assume there is ***** on the go.

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Replies (2)
Standard Bank
Standard Bank's reply07 Sept 2017, 04:12
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with a detailed description of your query along with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Sept 2017, 09:10
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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