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ivanb I
1 reviews | Active since May 2016
16 May 2016, 13:12
Standard Bank The Worst service with Home loans and Settlement Figures
<p>More than 1 month ago, my property were sold. the Contract were signed by all parties involved. The Agent from Homenet in Springs appointed Gerda from Dejager kruger and Van Blerk attorneys in Springs. Gerda has requested settlement and Cancellation figures from Standard Bank more than 1 month ago. and STB has still not provided any feedback. This is the worst service I have ever experienced. My property and the Sell is at stake.....I cannot believe that Standard Bank can be this negligent. I want answers from Standard Bank, and Urgent feedback before I lose this transaction due to incompetency and lack of interest/ or service.</p>
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Standard Bank's replyOfficial
16 May 2016, 13:32Dear Ivan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply16 May 2016, 13:32
Official
Dear Ivan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
17 May 2016, 09:41Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 May 2016, 09:41
Official
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***