JS
Jakes S

1 reviews | Active since May 2023

29 Aug 2025, 14:46

Standard Bank - The worst online business banking platform and mobile app for business banking

New Online Banking is the worst I have ever experienced, non stop issues, most of the time not working, NOT user friendly, very slow, the online banking platform doesn't work ! Have to pay contractors, employees, suppliers etc.... but cant do any of that. Question to Standard Bank, is it unexperienced fresh out of school young people which is still learning on the fly to develop your platform ? That is how it seems.

0
Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2025, 14:48
Official
Dear Jakes S,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
***

Standard Bank
Standard Bank's reply29 Aug 2025, 17:13
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.