Standard bank the worst experience

Standard bank is honestly the worst, especially when it comes to customer service. I have been requesting for my VAF debit order to me reinstated for over 6 months now. Still nothing has happened, I have emails upon emails with your stuff assuring me that the debit order will start going off. It takes up alot of my time to go find a brunch every month to make inside brunch deposits because not all brunch do that, most of them are always offline and then my credit score is affected each time. You don't care about your customers honestly. It's almost 2023 and I'm still dealing with the same issue. How complicated is it to set up a debit order?