TK
Tommy K

1 reviews | Active since Feb 2019

21 Aug 2019, 14:56

Standard bank - The ultimate 0 rated bank for customer service

After waiting for over 5 weeks for Standard bank to assist with over 40 day debit orders, they decided to close my case even after only 3 of the 7 debit orders was reversed. I'm really out of word for your pathetic "service". Clint Petersen is supposed to assist from a Hello Peter complaints perspective, but his overall interaction with me also leaves a lot to be desires. Standard bank I think you are a truly hopeless institution as far as customer service is concerned.

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Replies (1)
Standard Bank
Standard Bank's reply22 Aug 2019, 06:11
Official
 
 
Good day Tommy

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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