SK
Susan K

1 reviews | Active since Nov 2015

23 Jan 2020, 13:33

Standard bank, the stone age bank. Worst bank by far!!!

The most unhelpful, stone age bank in SA. Good luck if you have a problem with your card and you are living in another country. They refuse to assist! We will close all our accounts as soon as possible. And the other thing, their banking costs are ridiculous. You pay a monthly fee, but then they still charge for almost everything.

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Replies (1)
Standard Bank
Standard Bank's reply24 Jan 2020, 01:17
Official
Hello Susan
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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