YD
Yushra D

1 reviews | Active since Mar 2016

10 Nov 2021, 17:21

Standard Bank the ****piest Service

Standard Bank's ***** department block my account and my card without my knowledge because they thought that I was *****ing. I have an FNB account as well so after my debit orders goes off from that account I transfer to my Standard Bank account and these idiots goes and blocks my card and my kids accounts and cards. This happened 2 weeks ago and up until now they only unblocked my account, but they messed up my card so I can't go grocery shopping because they idiots messed up my card. My children can't used their accounts and their cards.

What a service Standard Bank delivers. Had I known this was going to happen I would never have opened these accounts.. What a ****ty service. So my family has to starve because Standard Bank quickly decided to block my account.

Please people do not open accounts with this bank you will walk yourself into starvation. That is currently where I am at now with this bank.

I've been without money for 2 weeks now and no one is doing anything about it. All they do is apologize. Apologies is not going to feed my family.

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Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2021, 02:43
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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