Standard Bank the Government of Banking

I will bet much of my limited wealth that Standard Banking Executives do NOT bank on a Saturday morning. Much like Government employees do not use public hospitals. Because if they did we would get a better result. This morning frustrated by only 2 tellers; a queue of 15 very patient people; an obnoxious receptionist named Penelope and a Manager missing in action I made my final decision to move accounts to another Bank. And their answer: If we had more staff we could help you quicker. What a joke! Whoever is building the Standard Bank's strategy needs to understand that this is the beginning of the end for your Brand.... But hey, who really cares these days?