MA
Michael A
1 reviews | Active since Dec 2012
24 Feb 2020, 17:49
Standard Bank The Glen - Aweful branch
Service at The Glen branch is pathetic beyond imagination. Why have a ticketing system when we are made to wait 1 and half hours for service? The branch manager is never around
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Feb 2020, 06:06Hello Michael
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply25 Feb 2020, 06:06
Official
Hello Michael
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
***
Standard Bank's replyOfficial
04 Mar 2020, 11:09Hello Michael
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to Mrs Adam today 04 March 2020.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply04 Mar 2020, 11:09
Official
Hello Michael
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to Mrs Adam today 04 March 2020.
Kind regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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