ZJ
Zandiswa J

1 reviews | Active since Mar 2012

28 Jan 2023, 12:56

STANDARD BANK THE ENABLER AND A PROTECTOR OF **********

I lodged a complaint against another standard bank client that being one myself .The person de*****ed me out of R25 000 and since I sent the email to Transactional ***** email address on the 11 th January I have not heard back from them despite numerous attempts on my part to get clarity as to what's next and what to expect, I have called spoken to a number of Agents they sent emails to Transactional ***** and online ***** emails to try and get someone to come back to me but no one has since till now ,my last attempt was on Monday the 23 January called the call centre ***** department and asked to talk to someone superior was advised there is no one available, asked for names of their superiors and the girl refused to give me and she put me on hold and did not come back for 30 minutes that's when I decided to drop the call I do have her names just not with me now

So Standard bank is an enabler of ********** ,I'm sure they know they protected by standard bank .

I'm even thinking if taking my salary to another bank

0
Replies (5)
Standard Bank
Standard Bank's reply28 Jan 2023, 13:30
Official
Hi Zandiswa

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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ZJ
Zandiswa J's update31 Jan 2023, 17:50
Reviewer Update
It's 4 days later still not contacted about my case,it seems the Standard Bank ***** team is in bed with these **********,I wonder if that ********* has not paid someone there to make this go away
Standard Bank
Standard Bank's reply01 Feb 2023, 07:44
Official
Hi Zandiswa

Thank you for getting back to us. We will follow up and provide feedback.

Kindest regards, 
Standard Bank Hello Peter Team
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ZJ
Zandiswa J's update15 Feb 2023, 13:09
Reviewer Update
till this day no one called me with regards to this complaint
Standard Bank
Standard Bank's reply15 Feb 2023, 13:26
Official
Good day Zandiswa

Apologies for the inconvenience.

We have requested our team to urgently look into this matter.

Please be on the look out for our call.

Regards

Standard Bank Hello Peter Team
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