AC
Althea C
1 reviews | Active since Nov 2011
21 May 2020, 13:03
Standard Bank - the contactless bank.
Via the Standard Bank website, I have twice requested that they call me. I logged two complaints via the website. I logged a complaint on Hello Peter (and commented twice on it) AND I STILL HAVE NOT HEARD A THING FROM STANDARD BANK.
And this all subsequent to having held on with the call centre for 13 minutes and then being cut off.
Absolutely shocking service. As the old adage goes - you can't complain about the service - there isn't any.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
21 May 2020, 14:26Hello Althea
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply21 May 2020, 14:26
Official
Hello Althea
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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