TM
Tshepo M

1 reviews | Active since Feb 2023

04 Mar 2024, 12:06

STANDARD BANK THE BULLY BANK - MY HOME LOAN WAS ILEGALLY RESTRUCTURED WITHOUT MY CONSENT

Standard bank has *******ly fixed by bond without my consent. This is bullying by a big bank. Why was my contract restructured without my consent? How is this legal? who is here to protect us against these corporate bullies? I have been on a call the whole day trying to resolve this as now my instalment is being increased and i did not agree to the restructure, furthermore the bond was apparently fixed to protect against interest rate hikes, without consent but there has been no interest rate hike. This is *******! and bullying at the highest level honestly! Please help me how do i resolve this? how is my loan restructured without my consent?? I DID NOT APPLY FOR A RESTRUCTURE!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2024, 12:16
Official
Dear Tshepo

This is not the level of service we strive for. 

We understand your frustration and are here to help.

 We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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