Standard bank, the bank with a personal touch!

I received a sms a while back saying that the banking industry has made standard bank aware that some of their clients customer information has been **********ly obtained through external credit bureau data breach. Anyway another one followed that says i should change my password and login to be safe. I try to change it but couldn't because i am actually a new client of Standard bank (one year old). My experiences with my other bank is that you should rather contact the online services then the people at your branch for such services. But i call standard bank Springbok nevertheless, and great was my surprise that the consultant actually helped me through the whole process! It is so nice to still have the personal touch of a banker in these times of technology where you have to speak to a consultant online. Somebody which you have never met and will never meet in you entire life! Somebody that could as well be a bot! I have met this consultant in the bank previously and it was so good to know somebody that i "know" is helping me! So thank you Standard bank for your personal touch! it is much, much, appreciated! Aubriennne Stuurman