MM
Morrie M
1 reviews | Active since Sept 2011
13 Jul 2020, 08:05
STANDARD BANK THE BANK THAT DOES NOT HONOUR ITS AGREEMENTS
STANDARD BANK GRANTED ME A 3 MONTH PAYMENT HOLIDAY FROM 01/05/2020 TO 31/07/2020. ON 07/05/2020 STANDARD BANK DEBITED MY CURRENT ACCOUNT FOR THE MAY 2020 REPAYMENT. DESPITE NUMEROUS ATTEMPTS REQUESTING A REFUND THE BANK HAS FAILED TO REFUND THE MONEY.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Jul 2020, 16:30Dear Morrie
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Jul 2020, 16:30
Official
Dear Morrie
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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MM
Morrie M's updateReviewer Update
18 Jul 2020, 11:58On 13/07/2020 I wrote a complaint about Standard Bank Bond Centre. On the same day I received the following reply from them
' We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. '
As of today 18/07/2020 Standard Bank Bond Centre have not delivered on their promise above.
It appears that no one at Standard Bank Bond Centre is accountable.
Unfortunately empty promises don't solve my problems. Actions will.
My frustration & distrust of Standard Bank continues.
As of today 18/07/2020 Standard Bank Bond Centre have not delivered on their promise above.
It appears that no one at Standard Bank Bond Centre is accountable.
Unfortunately empty promises don't solve my problems. Actions will.
My frustration & distrust of Standard Bank continues.
MM
Morrie M's update18 Jul 2020, 11:58
Reviewer Update
On 13/07/2020 I wrote a complaint about Standard Bank Bond Centre. On the same day I received the following reply from them
' We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. '
As of today 18/07/2020 Standard Bank Bond Centre have not delivered on their promise above.
It appears that no one at Standard Bank Bond Centre is accountable.
Unfortunately empty promises don't solve my problems. Actions will.
My frustration & distrust of Standard Bank continues.
As of today 18/07/2020 Standard Bank Bond Centre have not delivered on their promise above.
It appears that no one at Standard Bank Bond Centre is accountable.
Unfortunately empty promises don't solve my problems. Actions will.
My frustration & distrust of Standard Bank continues.