Standard Bank, the Bank that always disappoints

Standard Bank once again disappoints gravely. My daughter is on holiday abroad and her phone got ****** today. While the culprits are hacking her phone and trying to empty her bank account, Standard Bank just do what they do best - send her from pillar to post. Makes one wonder if they are in cahoots with these *********. I really get the impression that Standard Bank doesn't care at all for their clients, especially when they are abroad. This is not the first time I get zero help from them with bank issues when traveling.