CN
Connie N

1 reviews | Active since Feb 2012

22 Apr 2021, 13:35

Standard Bank Thavhani Mall pathetic service

I arrived at Thavhani mall to collect my credit card sent from Private Banking. I am receiving no service at all and I really need to get my card. The service at Thavhani mall is pathetic, I have been waiting for close for 2 hours now and still have not been assisted. This is the worst service ever experienced, stay away from the Thavhani mall branch

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Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2021, 19:28
Official
Dear Connie,

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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