MS
Maghdie S

1 reviews | Active since Apr 2022

21 Jun 2023, 10:55

Standard bank -Terrible Service

Instant Money feature does not work on my account; rI reported it more than a month ago, but no feedback. Standard Bank's Escalation process is a joke...the people you complain to, simply ignore your email (out of office)

PATHETIC SERVICE !!

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Replies (1)
Standard Bank
Standard Bank's reply21 Jun 2023, 11:13
Official
Dear Maghdie

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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