CW
Craig W
1 reviews | Active since Sept 2017
26 May 2020, 11:51
Standard Bank terrible service
I have been a loyal customer with Standard Bank for about 25 years. I must say I am very disappointed in your service lately. I app**** for a Payment Holiday 2 months ago, yet I have been debited and the promised refund is still yet to happen. No feedback at all?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 May 2020, 12:53Dear Craig
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 May 2020, 12:53
Official
Dear Craig
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
01 Jun 2020, 13:02Dear Craig Whyte
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply01 Jun 2020, 13:02
Official
Dear Craig Whyte
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***