Standard Bank Terrible service

Hi

I had a a bad experience with Standard bank, i am using internet banking and im unable to make payments to beneficiaries due to my profile is not verified. I have mentioned several times that i am not using a smart phone i was ****** and therefore i cant verify my profile using a smart phone, surely there should be alternatives for users who are not using smart phone or technology savvy. I was advised there is nothing they can do i need to buy a smart phone to get this to work. Terrible service i received and im switching banks back to Nedbank. I would not recommend this bank to anyone !!!!!!